Aide: Thank You — Eligibility

Thank you — we received your request.

We will follow up shortly. If the matter is urgent, call 416-710-0905.

While you wait, prepare these details:

• Photos of the basement floor drain, sump pit, and any past flooding.
• Quartier and property type.
• Any past work invoices, permits, or inspection documents.
• Your main concern: sewer backup, groundwater, sump pump failure, or rebate paperwork.

BasementFlooding.ca is a private service company and is not the City of Toronto. Subsidy approval, eligibility, and payment are determined by the City of Toronto.