Question 1

Is BasementFlooding.ca the City of Toronto?

Accepted Answer

BasementFlooding.ca is a private service company and is not the City of Toronto. Subsidy approval, eligibility, and payment are determined by the City of Toronto.

Question 2

Can you guarantee my rebate?

Accepted Answer

No. We provide private plumbing services and documentation guidance. Eligibility, approval, and payment are determined by the City of Toronto.

Question 3

What is the first step?

Accepted Answer

Start with the eligibility checker or book a free call so we can explain whether an assessment, backwater valve, sump pump, battery backup, or documentation help makes sense.

Question 4

Do I need a licensed plumber?

Accepted Answer

For subsidy-related work, contractor licensing and proper documentation matter. We help homeowners understand what to ask before hiring anyone.

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